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The codes will have to be sent to applicants by e-mail. The
information presented in the status page should be short,
sweet and to the point: Site Code, Application Received, Evaluation
in Process and Evaluation Completed. "Billy-Bob"
gets the progress information he wants, and his privacy is
protected.
Jerry Tucker, Webmaster
JerryD's
Online Award Program
Status pages are very important because most award seekers
don't keep a list of the award sites they apply to. They can
check the status page to see if they have already applied
and avoid being rejected due to duplicate applications. Status
pages also save award givers time and additional emails.
The status page we use is designed for 3 visits to the applicants'
sites, the date they applied, and their URLs. We display a
graphic for each visit and indicate whether the evaluation
process is completed or pending. This way, award seekers can
see where they stand during the process and, hopefully, will
not re-apply for the same award.
Vitor Oliveira, Webmaster
BigEye
Award Program
As an award program owner, I realize that a "status"
page can be a valuable tool if properly incorporated into
the awards program. However, they should be designed with
the needs of the applicant in mind first.
After someone submits an application for an award, he is
left wondering if it has been received or if his site is in
the process of being evaluated. If the process takes more
than a week, most applicants will begin to get anxious about
their status. To relieve this anxiety, award owners can offer
a courtesy or status page to keep them informed.
A status page, which applicants can check from time to time,
will help to eliminate repeat applications and to maintain
peaceful relations. It also allows applicants to see how many
sites are in the queue ahead of them. A status page requires
a little more effort on the award owner's part, but it adds
to the commitment of the award program and shows respect to
the applicants.
Applicants will realize they have applied to an awards program
that is serious about providing an in-depth evaluation and
awarding only those sites which meet the criteria. When compared
to less credible award programs, which use the "give
away" process and have little or no waiting time, it
may encourage them to respect the evaluation process a little
more.
Since serious evaluations can take some time, a status page
will offer some comfort to applicants while they wait for
their evaluations to be completed. Is it worth the effort?
I think so, and I will do my best to continue to offer this
courtesy.
Dave Edmonds, Webmaster
EddNet Awards (site closed)
Your average status page tells award seekers how far through
the review their sites are and when the process will be complete.
But is this really telling them any more than they already
know? The award program will have already told them the expected
time frame for evaluations, and all but the most eager of
award seekers will be happy to sit and wait.
To justify the effort put into status pages, they need to
offer something extra, something of real benefit for the award
seeker. I think AljapaCo Webb Award has done this beautifully
with its private feedback from the judges via password access.
Now that's useful!
Personally, I do not have the time or resources to create
anything more than a list of sites with a review status, and
I have come to the conclusion that it would be a waste of
my time anyway. I'd be spending a significant amount of time
on a resource that would only be of use to very few of my
applicants.
75% of my applicants don't bother to read the criteria, and
another 20% just read the bare minimum. This leaves a maximum
of 5% who are actually serious about winning my award. How
many of these applicants will bother to check back after two
weeks to find out where their sites are in the review process?
I can't say. Not many, I would guess.
Even fewer will find any value in a status page, other than
confirmation that their review is underway. A simple e-mail
upon receiving their application, restating the evaluation
period, will confirm this for them. So my time would be better
spent elsewhere.
I'm not dismissing status pages as a bad idea. But in considering
their use, you have to ask yourself if the award seeker will
gain any real benefit from them. Would your time be better
employed elsewhere, such as evaluating sites or providing
a more personal service to those who genuinely want to earn
your award?
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